The North Texas Tollway Authority (NTTA) now has a new way to call for help. Drivers who become stranded on an NTTA road can call for roadside assistance simply by dialing #999 (Pound 9-9-9) on their cellphone.
Drivers will soon notice new signage along the roadway advising them of the easy-to-remember number. Now, drivers who dial #-9-9-9 will be connected directly to the NTTA Safety Operations Center, a 24/7/365 emergency dispatch facility. When a call is received, NTTA’s Roadside Safety Services (RSS) crews and/or DPS Troopers will be on the way to help as needed.
When in an emergency situation, drivers should always call 9-1-1. Drivers should not dial their phone in a moving vehicle. To report other roadside incidents, such as stalled vehicles or to report roadway debris, use #999.
If you are involved in a roadway incident, please try to pull your car out of traffic lanes and to the shoulder of the road and turn on your emergency flashers. If it is safe, you should remain in your vehicle until assistance arrives.
For more information, visit NTTA.org.