The Town has received numerous questions and complaints about the temperature in the fitness wing of the Athletic Club. We recognize this is a serious issue and we really appreciate your patience as we work to fix it. Unfortunately, the “fix” is not a quick one.
That HVAC system, which was installed in 2003 as part of the club’s expansion, is actually undersized and cannot keep up with extreme temperatures (both low temps and high temps). In addition, last week the Town’s HVAC maintenance contractor discovered that two of the HVAC units were not working properly. Those have been repaired but unfortunately, even with all five of the expansion wing units working at capacity, the internal temperature struggles to reach 65 degrees in the extremely cold weather. We have added space heaters to the area, but they do not appear to be making a dramatic impact. Until we can replace the HVAC system, there is not much else we can do.
This past summer, Council directed staff to move forward with both the HVAC replacement and elevator modernization. Since the fall, engineering consultants have been exploring and designing the best possible long-term HVAC options. Staff plans to present those options to Council in February. Our goal is to have a new system in place by the beginning of fall.
Although we wish we had a quick solution for this problem, we simply don’t. Reengineering and replacing an HVAC of this size takes time. In the meantime, we plan to keep the fitness wing open for those who want to use it. Please dress accordingly – if it’s cold outside, it will probably be cold in the fitness wing.
We can’t tell you how much we appreciate your patience. Our goal is always to deliver outstanding service and our Athletic Club staff is as frustrated about this as we know our residents are. If you have any questions about the Athletic Club, please feel free to contact the Athletic Club Manager Randy Rogers at firstname.lastname@example.org.