Some companies will try anything to get your business – even scare tactics. There was a recent letter sent to residents that makes it appear Addison’s water is unsafe in order to convince residents to sign up for a free water test. These types of companies use free tests as a gimmick to get into your home and sell you a water treatment device – whether you need it or not.
Addison tests its water on a regular basis and shares the results on our website. The 2017 Water Quality Report confirms that the water Addison delivers to the community exceeds all Environmental Protection Agency requirements. Your safety is our top priority.
This article in the Houston Chronicle has some helpful tips from the Federal Trade Commission and the Better Business Bureau that consumers should consider before having their water tested or purchasing any type of water treatment system.
If you have any questions about your water quality, please feel free to contact Phil Kagarice, Utilities Manager – Water Quality, at email@example.com or 972.450.2860.